The term Customer in these Terms and this Agreement refers to the person who placed the order with ABQ Trolley Co. and the person whose credit card was used to make the purchase.

- Duration of tour/activity hours is approximate.

- No smoking in tour/activity vehicles.

- Tour guide gratuity is at the Customer's discretion and is not included.

- ABQ Trolley Co. reserves the right to alter, modify, or cancel a tour/activity due to traffic, bad weather, unsafe conditions or at the request of governmental, park, and state agencies.

- ABQ Trolley Co. is not responsible for delays or service interruption due to mechanical failure, accidents, traffic congestion, acts of God, or other circumstances beyond ABQ Trolley Co.'s control.

- Tickets for the Best of ABQ city tour shall be null and void and of no value unless utilized by the customer within 48 hours from the time listed on the tickets. For custom tours, 48 hour notice is required from Customer when requesting a refund or when changing date of tour purchased.

- Any claim for a canceled tour/event/activity shall be limited to refund of ticket price and service charge paid by the ticket holder.

- ABQ Trolley Co. may terminate this agreement and this transaction for any violation of these terms. ABQ Trolley Co. reserves the right to cancel this transaction and refund any amounts paid by Customer for unused and cancelable services, tours, lodging, or attractions for good cause, as determined in the sole discretion of ABQ Trolley Co. In some instances, cancellation fees will apply.

- ABQ Trolley Co. is not connected with or sponsored by any of the venues, teams, performers, events, or organizations unless ABQ Trolley Co. expressly indicates that ABQ Trolley Co. is an official partner.

- Customer agrees that ABQ Trolley Co. has earned the full purchase price collected for processing ticket orders whether or not Customer redeems the tickets.