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If you can not find the answer to your question here, please contact us directly. TOUR Q'S Where does the "Best of ABQ" City Tour start and end?
The tour starts at the center of Albuquerque touism, Historic Old Town. More specifically, guests board our trolley just outside Plaza Don Luis. If you are using a GPS device for directions, use this address to guide you to our trolley - 303 Romero St. NW Albuquerque, NM 87104.
The tour ends about 1 block southeast of where it starts, right outside the historic La Placita Dining Rooms. As you de-board our trolley, please browse the many fascinating items that local vendors are selling on the sidewalk under the portal.
How do I get to Old Town?
Please see our section titled Getting to Old Town. There are many transportation options.
How can I purchase tickets?
We highly recommend purchasing tickets online; you save $2 per ticket and you don't have to worry about the tour selling out. If you are unable to purchase tickets online in advance, you can get your tickets at our Trolley boarding location right outside Plaza Don Luis. Our Trolley arrives about 20-30 minutes prior to each tour; purchase your tickets on board the Trolley. When you have your ticket in hand, grab a seat on the Trolley or feel free to browse through Old Town. Tickets are also available at two Old Town satellite locations: KISS Coffee (Patio Escondido) and The Chile Casa (Plaza Hacienda). Tickets sold at these locations are valid for 48 hours. I bought tickets on Groupon.com. How do I make reservations?
If you bought your Best of ABQ city tour tickets on Groupon.com, you can make reservations via our contact form. Please let us know the following: your name, email address, number of tickets and requested tour date/time. We will then issue you a ticket via the email address you provide. You must also provide your Groupon certificate when boarding the Trolley. If you do not want to make reservations in advance, please keep in mind that tickets are sold on a first come, first served basis.
Are tickets refundable?
Generally, no. Tickets are, however, transferrable. If for some reason you are unable to make your tour time, your ticket will be good for up to 48 hours from original tour time. For example, if you purchased tickets for a Tuesday tour at 9am, you would be able to use the ticket for any tour up to 9am on Thursday (48 hours). Please see our General Information & Policies section for more details.
Is there a minimum amount of passengers for the "Best of ABQ" City Tour?
No. If you want to see Albuquerque, we want to be the ones to show it to you! Our Trolley seats from 1-34 guests.
Is there assigned seating on the trolley?
No. Tickets are sold as "general admission." With that in mind, you might want to arrive a little early to grab a seat of your choice. We do, however, have cones that can be used to save seats.
How soon should I arrive to make sure that I get a seat on the trolley?
We recommend purchasing your tickets online to avoid any chance of not getting on board our Trolley. But, if you are purchasing tickets in person, please arrive about 20 - 30 minutes in advance. Remember, you are in the center of Albuquerque's tourism corridor, Old Town, there are a wealth of shopping and dining opportunities everywhere you look! Our Trolley also provides a unique backdrop for photos; the best photos are usually taken standing beside the custom mosaic art pieces found on both sides of the Trolley. Are there any stops on the tour?
No, there are no stops on the tour. We do not offer a "hop-on, hop-off" tour. Our tours are 76-minutes from start to finish. We do not have the trolley capacity to offer a "hop-on, hop-off" tour. The Trolley does, however, make a short stop at two unique homes of interest on the tour - passengers are not allowed to exit the Trolley at these stops. We take you on an 18-mile comprehensive tour of the best that Albuquerque has to offer. We then encourage you to go back to the locales that interest you. Is the guide separate from the driver?
Our drivers do not double as tour guides; each tour has a driver and a Burqueño guide. How fast does the Trolley go?
Our Best of ABQ city tour is a sightseeing tour. The average speed that our Trolley drives is about 25mph. Will I be able to take photographs from the Trolley?
Yes! We encourage our riders to take plenty of photos along the way. Keep in mind, however, that it is sometimes difficult to capture great photographs while traveling from a moving vehicle. There are several photo stops along the way where guests can take many photos. Also, remember that we are driving a trolley on a live street; we will slow down for photos at certain locations as long as we are not interfering with traffic. Is there a way to share my tour photos with other riders?
Yes. ABQ Trolley Co. maintains a group pool on Flickr that shares photos of Albuquerque and photos taken from our Trolley. We strongly encourage you to share your tour photographs with us and with future riders. This is also a great site for riders who were unable to take photographs on the tour or who forgot their camera. Check it out here.
Where is the best place to park in order to catch the tour?
Old Town has many parking areas that charge a small fee. Check out the map of Old Town to see available parking (map will open as a PDF in new window). The 2-hour parking zones are free after 6pm during the week and always free on the weekends. TROLLEY Q'S Is ABQ Trolley Co. locally owned and operated?
Yes, proudly so. ABQ Trolley Co. was started by Jesse Herron and Michael M. Silva, Jr. in 2009. We affectionately refer to ourselves as "two guys and a Trolley!" We also promote local Albuquerque businesses on the tour as much as possible. To learn more about ABQ Trolley Co., refer to our About Us section.
Is food or drink allowed on the Trolley?
Generally, no. Bottled water is okay. Exceptions are sometimes made for private tours and groups. Is the Trolley wheelchair accessible?
The Trolley does not have a wheelchair lift. However, we are able to accommodate riders who are able to get out of their wheelchair. We can store a wheelchair, walker or motorized scooter securely in Old Town.
Is there air conditioning/heating on the Trolley?
No. Our trolley is truly open-air. However, the favorable weather in Albuquerque affords us the ability to go without air conditioning or a heater. There will only be a few days each season where a light jacket is necessary. Check the local forecast here.
Can I rent the Trolley for private events?
Yes. Please refer to our group tours section. Are dogs/animals allowed on the Trolley?
Yes. Smaller dogs/animals that are friendly are permitted on the Trolley. We pride ourselves in being an animal-friendly city tour company. We have had many dogs on-board for the Best of ABQ city tour - they love the open-air aspect of our Trolley! Check out the official ABQ Trolley Co. mascot, a three-legged dog named Bill Murray. WEATHER Q'SWhat is the weather like?
We are fortunate that Albuquerque has a very favorable climate with 310 days of sunshine! There are several months, however, where a light jacket may be necessary (April/September/October). To find out more about planning for our wonderful weather, click here. Does the Trolley operate in the rain?
Yes. The Trolley operates rain or shine. However, if there are flash flood warnings or other inclement weather that may be a hazard to our riders, we will not run. In light rain, the Trolley has drop-down rain curtains that shield our riders from the elements.
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